Hi, I'm Khali.

Cornell University, Ithaca, NY

• Research focus: Equity in health sensor design (cross-skin-tone accuracy) and user trust in health technology
• Relevant coursework: Human Factors & Inclusive Design, Applied Ergonomic Methods, Research Methods, AI Embodiment & Design, Quantitative Methods I

University of Waterloo, Waterloo, ON

• Roy Duxbury Award for Leadership (2025); Chemical Engineering 4th Year Design Award (2025); Collective Movement Award for Community Leadership (2025); Engineering Society Leadership Excellence Award (2024)
• Relevant coursework: User Centered Design Methods, Process Data Analysis, Computer Literacy and Programming for Chemical Engineers

Health Design Innovation Lab (HDIL), Cornell University, Ithaca, NY

• Recently joined the HDIL, a multidisciplinary lab in the Dept. of Design & Environmental Analysis researching how healthcare environment design and management can improve health outcomes and well-being.

Allshores Limited, Toronto, ON

• Mapped end-to-end workflows for 3 patient and provider audiences, uncovering 10+ pain points that informed feature prioritization for health-related services.
• Collaborated with Insights and Product teams to design and implement 5 feedback collection methods, strengthening alignment across stakeholders.
• Synthesized findings into 5 user personas and early Jobs To Be Done (JTBD) frameworks, delivering strategic insights that guided product roadmap decisions.

Mea (formerly Hera), Waterloo, ON

• Built a digital support platform that addresses postpartum mental health through peer connection, emotion tracking, and a personalized care guide.
• Selected for the University of Waterloo's Velocity Summer Incubator, receiving venture funding, mentorship, and dedicated product development support.
• Led customer discovery and product validation through 1,000+ survey views and 20+ interviews with healthcare experts and target users, refining the roadmap through strategic mentorship and early advisor engagement.

The Argus Group, Hamilton, Bermuda

• Owned and conducted usability tests with 10 participants, extracting 12 actionable insights that improved the health benefits tool's navigation efficiency by reducing user navigation time by 20%.
• Designed an MVP roadmap, securing $100,000 in funding, streamlining the online booking process and consolidating practice sites.
• Enabled cross-regional executive decision-making by developing a Power BI dashboard visualizing customer insights for 6 user segments, reducing data retrieval time by 40%.
• Addressed customer concerns regarding rising insurance premiums by optimizing digital channels, increasing user satisfaction by 5% as measured by CSAT scores.

The Argus Group, Hamilton, Bermuda

• Conducted 20+ user interviews and 5 audience surveys to identify service lifecycle gaps, leading to an MVP that improved customer retention by 10%.
• Championed a digital tools audit to determine their role in shaping the comprehensive experience management capability; conducted 20+ interviews and evaluated 80+ tools.
• Demonstrated data triangulation by synthesizing surveys, interviews, and observations to analyze CSAT and NPS metrics, providing actionable insights to 35 stakeholders to inform planning for the next fiscal year.

Healthcare Systems RA Inc., Waterloo, ON

• Developed 50+ UX/UI pages weekly in Figma, accelerating project kickoff timelines by 15% by incorporating real-time user feedback.
• Created the frontend of CCUS Connect using ReactJS, enabling Canadian industry leaders to track carbon emissions, which supported funding applications for sustainable tax credits.
• Conducted market research on 15+ high-emission companies, shaping a prioritized feature list that increased platform adoption rates by 20%.

National Society of Black Engineers, UWaterloo Chapter, Waterloo, ON

• Led chapter mentorship and tutoring initiatives, providing academic support to first and second-year engineering students and partnering with STEMpowered and local high schools to tutor Grade 11 and 12 students in STEM subjects.
• Managed a cross-functional team of 11 executives, growing chapter membership by 30% and strengthening strategic presence within the engineering faculty.
• Secured over $15,000 in sponsorships with industry partners like Google, Bloomberg, NASDAQ, and McKinsey to create events that benefited both the company and chapter objectives.

• Designed and fabricated an oxygen-releasing hydrogel for diabetic wound healing using thiolated gelatin and calcium peroxide.
• Optimized formulation through iterative testing and pulse oximetry measurements, achieving ~86% peak oxygen levels sustained over several hours.

• Led the design and development of Ava, a productivity assistant tackling burnout in demanding academic programs, with a functional prototype showcased in presentations and PRDs.
• Conducted 15+ interviews and analyzed 50+ surveys to validate features and refine the design strategy for students.